Home Forums WordPress Theme Support KiddoTurf Responsive links within mobile menu are not appearing

Viewing 9 posts - 1 through 9 (of 9 total)
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  • turner2f
    Participant

    The responsive links within mobile navigation menu are not appearing.

    Please take a look at…

    http://toniwithaneye.com/V2/

    from within your mobile phone or tablet.

    ==============================

    This “mobile navigation” appears from our “TestLabs” site butnot our own site.

    Did we miss a setting from within the admin?

    ==============================

    We will send our Login Info .

    turner2f
    Participant

    Submitting the login credentials to the site …

    Need help getting our “Responsive Navigation” to show the links.

    Please take a look at…

    http://toniwithaneye.com/V2/

    from within your mobile phone or tablet.

    turner2f
    Participant

    We desperately need your help!

    We did a total deletion and a fresh install of both the theme and Word Press..

    We even downgraded from Word Press 3.6.1 to v 3.5.2.

    We are still having the same issues as listed above.

    =================

    The responsive menu within mobile navigation menu appears for about one second and then completely disappears.

    Please take a look at…

    http://toniwithaneye.com/V2/

    from within your mobile phone.

    We are viewing the site from two different Android Galaxy Stellar phones.

    Our client has an iPhone and said the Responsive menu does not even appear on his phone, but instead shows white links on the mobile interface.

    ==============================

    Oddly, this “mobile navigation” appears from our “TestLabs” site but not on our own site.

    Did we miss a setting from within the admin?

    We have submitted our WP Admin credentials

    ==============================

    Please help.

    Do you also need FTP access?

    Max
    Keymaster

    Hi,

    what device you are using? I’ve tried on iPhone and iPad and it works perfectly. I can provide screenshots if needed.

    Cheers,

    Max.

    turner2f
    Participant

    OK.

    We just went to the our “Test Lab” and are finding the same issue as with our actual install.

    Please see the mobile navigation on your mobile phone…

    http://testlabs.themefuse.com/turner2fabcd/

    =============

    This phenomenon does not occur on your regular demo at

    http://themefuse.com/demo/wp/kiddo-turf/

    ( Which, by the way, has a PHP session error that is being displayed )

    =============

    Please help.

    turner2f
    Participant

    Yes, please provide screenshots.

    We are viewing the site from two different Android Galaxy Stellar phones.

    The iPad looks fine.

    ================

    Did you look at our site at

    http://toniwithaneye.com/V2/

    ================

    Do our admin panel settings look OK ?

    Max
    Keymaster

    Hi,

    you can see in this screenshots that everything works fine on iPhone.

    Cheers,

    Max.

    [attachment=154298,13617] [attachment=154298,13618] [attachment=154298,13619]

    turner2f
    Participant

    OK. Thanks.

    ===============

    Not certain why we are having issues from the “Test Labs” account and from our own install.

    But not on your actual demo.

    ===============

    We will test this on a different Android mobile phone device.

    Are you able to test this on an Android Phone device?

    If yes, please send some screenshots.

    Thanks in advance

    turner2f
    Participant

    It seems as if it could be a mobile browser issue.

    We looked at it through FireFox on our Mobile phone and it appeared fine.

    Will mark this as resolved for now.

Viewing 9 posts - 1 through 9 (of 9 total)